Delivery Policy for Krissi's Creations

Last Updated: 22.01.2024

Thank you for choosing Krissi's Creations. This Delivery Policy outlines our guidelines and procedures regarding the shipment and delivery of your orders. Please read this policy carefully before making a purchase.

1. Shipping Methods:

1.1 Royal Mail Tracked 48: We primarily ship our orders through the Royal Mail Tracked 48 service. This service provides reliable tracking information and an estimated delivery time of 2 business days within the United Kingdom. Please note that the delivery time may vary depending on your location and any unforeseen circumstances.

2. Order Processing Time:

2.1 Processing Time: We strive to process and ship orders promptly. After receiving your order, please allow 1-2 business days for order processing before shipment. During peak seasons or special promotions, order processing times may be slightly longer. We appreciate your patience.

3. Shipment and Tracking:

3.1 Shipment Notification: Once your order has been shipped, we will send you a shipment notification email. This email will include tracking information and instructions on how to track your package.

3.2 Tracking Information: With our Royal Mail Tracked 48 service, you will be able to track your package's progress online. The tracking number provided in the shipment notification email can be used on the Royal Mail website or through their tracking app to monitor the status of your delivery.

3.3 Delivery Attempts: The Royal Mail will attempt to deliver your package to the provided shipping address. If no one is available to receive the package, a delivery attempt will be made. In case of a failed delivery attempt, the Royal Mail will leave a notification and provide instructions for rearranging delivery or collecting the package from a local post office.

4. Shipping Costs:

4.1 Shipping Fees: The shipping fees for your order will be calculated based on the weight, size, destination, and selected shipping method. The applicable shipping charges will be displayed during the checkout process.

5. International Shipping:

5.1 International Orders: We currently offer shipping within the United Kingdom. Unfortunately, we do not provide international shipping at this time. We apologize for any inconvenience caused and hope to expand our shipping capabilities in the future.

6. Delivery Delays and Exceptions:

6.1 Unforeseen Circumstances: While we strive to deliver your order within the estimated timeframe, please note that delivery delays may occur due to factors beyond our control, such as weather conditions, customs clearance, or disruptions in the postal service. We will make every effort to inform you in case of any known delays and provide updates on the status of your shipment.

7. Contact Us:

If you have any questions or concerns regarding our Delivery Policy, please contact our customer service team at:

Krissi's Creations

We appreciate your understanding and cooperation regarding our delivery procedures. By placing an order with us, you acknowledge and agree to comply with the terms and conditions of this Delivery Policy.